Transition Plans in Special Education Essay Example | Topics and Well Written Essays - 3000 words

Change Plans in Special Education - Essay Example The change procedure for understudies with inability starts as from age 14 when a student’s is inside the instructive framework or secondary school. Thought likewise offers assets to progress arranging programs for understudy just when still under the limits of an instructive framework (Trach, 2012). The improvement of transitional plans focusing on youngsters with exceptional handicaps has prompted expanded number of debilitated adolescents enrolling for secondary school and post secondary school programs. A progress plan is contained under the individualized training system and alludes to exercises that layout the reinforcing of requirements, aptitudes and enthusiasm of understudies with exceptional incapacities following secondary school. Through progress arranging, the requirements, qualities, abilities and life objectives of understudies can be recognized long ahead of time and sustained. Actualizing such an arrangement ahead of time empowers an understudy with handicaps to create character and aptitudes that can empower them to defeat post secondary school difficulties (Trach, 2012). Issue explanation and criticalness of study The improvement of a youngster with exceptional inabilities has hence been given a lot of noticeable quality and the training framework inside the United States orders schools inside job. It acknowledges the hindrances, difficulties and issues that understudies experience particularly in the wake of moving on from secondary school. Understanding the different procedure, effects and players in the change arranging improvement is a significant viewpoint for all researchers inside the specialized curriculum brotherhood. This examination in this manner tries to feature the procedures of change arranging and the effects that it has made in the improvement of a specialized curriculum and the arrangement of understudies for postsecondary school life. It tries to recognize the key partners and teammates of the procedure and the vario us jobs that each plays (Trach, 2012). The effect of their contribution to building up an appropriate change plan for understudies with incapacity will likewise be assessed in the investigation to help recognize the significance of progress arranging in the training arrangement of understudies with inabilities. Most understudy progress arranging centers around giving aptitudes that can empower the understudies with uncommon incapacities to make sure about work and productive commitment after secondary school. Complete transitional arrangement subsequently guarantees the coordination and contact with outer association that might be keen on utilizing the understudies well ahead of time before they really move on from secondary school (Michaels and Ferrara, 2005). Examination addresses 1. What is the effect of progress arranging in the instructive improvement of understudies with incapacity? 2. What progress zone holds the way in to the accomplishment of any change arranging program? 3 . What are the effects of formal and casual evaluation techniques accessible as IDEA guidelines? 4. What are the jobs of partners and how have they contributed towards the advancement of a compelling change arranging approach Participants on the move arranging Participants in transitional arranging fall in various age gatherings and this makes their degrees of presentation and beneficial encounters fluctuate altogether. Change plans are in this way created and displayed relying upon the necessities of the understudies, their age gatherings and life experien

Critical Infrastructure Security and Policy Essay

Basic Infrastructure Security and Policy - Essay Example It positively has gotten the USA government considerations onto it and made them obliged to take some in a flash grave activities so as to forestall the effect of coming about unrest. CFR's latest Preventive Priorities Survey (PPS) records weakness in Pakistan and Saudi Arabia, an Iranian atomic debacle, and an enhancement of the European sovereign obligation emergency among the most significant global unanticipated occasion comparative with U.S. national interests that has eventually molded as an alarming danger to the USA. Let us inspect cautiously all the dangers that have been experienced by the USA and see the explanation for each danger (Chertoff, 2009). The upheaval of Cyber Attacks Countries that assault the United States China Russia There are two nations specifically that have as of late propelled their digital assaults on the United States due to their new recovery into the worldwide economy, China and Russia. The United States had freely blamed both China and Russia f or late assaults that the United States had encountered. This ongoing assault from China uncovered that China was pointing 48 distinctive guard organizations from the United States, United Kingdom, and Bangladesh (Kim, 2011). This has been a suffering topic from China, who is attempting to accomplish data and outlines from nations that have preferable further developed innovation over they do themselves. While Russia doesn’t assault the United States as more than once as China does, essentially in light of the fact that Russia doesn’t have the programmers accessible to assault a barrier shield as the United States has, they are getting a plenitude of training on the previous nations part of the Soviet Union (vitality. Gov, 2012). Alongside various nations that utilization digital assaults to focus on the United States there are additionally fear bunches that are beginning to utilize digital assaults and furthermore different gatherings trying to cleave into government frameworks to assemble data. It is unsurprising that with the physical barrier of nations developing particularly the United States, that psychological militants which depend on digital fear assaults on the United States instead of physical assaults since it is currently much helpful and viable to shake the United States strength through digital assaults. Dangers to control frameworks can emerge out of different assets, including adversarial governments, fear based oppressor gatherings, irritated workers, and noxious robbers. To prepare for these dangers, it is fundamental to build a safe digital boundary around the Industrial Control System (ICS). Presently the USA advanced framework is defenseless. However the Department of Defense can’t do everything all alone. Companies that don’t shield themselves are putting both their main concerns and national security at danger. Truly, digital security principles are a flawed reaction to an odd and risky new realm of contentio n. Right now, however, they’re the main thing distinction among us and the void (Johsen, 2011). Al Qaeda threatens to USA The way that a cataclysmic assault against America equal to 9/11 has not happened in the course of recent years ought not suggest that a future one isn't being planned. In summer 2006, al Qaeda-connected working in London conspired to detonate fluid explosives on board 10 transoceanic aircrafts flying from the UK to America and Canada. In September 2009, Najibullah Zazi and his colleagues were confined for plotting to complete a self destruction

Know More About the High School Term Papers Sale

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Biography of Stephen Biko, Anti-Apartheid Activist

Steve Biko (Born Bantu Stephen Biko; December 18, 1946–September 12, 1977) was one of South Africas most significant political activists and a leading founder of South Africas Black Consciousness Movement. His death in police detention in 1977 led to his being hailed a martyr of the anti-apartheid struggle. Fast Facts: Stephen Bantu (Steve) Biko Known For:  Prominent anti-apartheid activist, writer, founder of Black Consciousness Movement, considered a martyr after his death in a Pretoria prisonAlso Known As:  Bantu Stephen Biko, Steve Biko, Frank Talk (pseudonym)Born:  December 18, 1946 in King Williams Town, Eastern Cape, South AfricaParents: Mzingaye Biko and Nokuzola Macethe DunaDied:  September 12, 1977 in a Pretoria prison cell, South AfricaEducation: Lovedale College, St Francis College, University of Natal Medical SchoolPublished Works:  I Write What I like: Selected Writings by Steve Biko, The Testimony of Steve BikoSpouses/Partners: Ntsiki Mashalaba, Mamphela RampheleChildren: 2Notable Quote: The blacks are tired of standing at the touchlines to witness a game that they should be playing. They want to do things for themselves and all by themselves. Early Life and Education Stephen Bantu Biko was born on December 18, 1946, into a Xhosa  family. His father Mzingaye Biko worked as a policeman and later as a clerk in the King William’s Town Native Affairs office. His father achieved part of a university education through the University of South Africa (UNISA), the distance-learning university, but he died before completing his law degree. After his fathers death, Bikos mother Nokuzola Macethe Duna supported the family as a cook at Greys Hospital. From an early age, Steve Biko showed an interest in anti-apartheid politics. After being expelled from his first school, Lovedale College in the Eastern Cape, for anti-establishment behavior, he was transferred to St. Francis College, a Roman Catholic boarding school in Natal. From there he enrolled as a student at the University of Natal Medical School (in the universitys Black Section). While at medical school, Biko became involved with the National Union of South African Students (NUSAS). The union was dominated by white liberals and failed to represent the needs of black students. Dissatisfied, Biko resigned in 1969 and founded the South African Students Organisation (SASO). SASO was involved in providing legal aid and medical clinics, as well as helping to develop cottage industries for disadvantaged black communities. Biko and Black Consciousness In 1972 Biko was one of the founders of the Black Peoples Convention (BPC), working on social upliftment projects around Durban. The BPC effectively brought together roughly 70 different black consciousness groups and associations, such as the South African Students Movement (SASM), which later played a significant role in the 1976 uprisings, the National Association of Youth Organisations, and the Black Workers Project, which supported black workers whose unions were not recognized under the apartheid regime. Biko was elected as the first president of the BPC and was promptly expelled from medical school. He started working full-time for the Black Community Programme (BCP) in Durban, which he also helped found. Banned by the Apartheid Regime In 1973 Steve Biko was banned by the apartheid government. Under the ban, Biko was restricted to his hometown of Kings Williams Town in the Eastern Cape. He could no longer support the Black Community Programme in Durban, but he was able to continue working for the Black Peoples Convention. From King Williams Town, he helped set up the Zimele Trust Fund which assisted political prisoners and their families. Despite the ban, Biko was elected Honorary President of the BPC in January 1977. Detention Biko was detained and interrogated four times between August 1975 and September 1977 under Apartheid era anti-terrorism legislation. On August 21, 1977, Biko was detained by the Eastern Cape security police and held in Port Elizabeth. From the Walmer police cells, he was taken for interrogation at the security police headquarters. According to the Truth and Reconciliation Commission of South Africa  report, on September 7, 1977, Biko sustained a head injury during interrogation, after which he acted strangely and was uncooperative. The doctors who examined him (naked, lying on a mat and manacled to a metal grille) initially disregarded overt signs of neurological injury. Death By September 11, Biko had slipped into a continual semi-conscious state and the police physician recommended a transfer to hospital. Biko was, however, transported 1,200 kilometers to Pretoria—a 12-hour journey which he made lying naked in the back of a Land Rover. A few hours later, on September 12, alone and still naked, lying on the floor of a cell in the Pretoria Central Prison, Biko died from brain damage. The Apartheid Governments Response South African Minister of Justice James (Jimmy) Kruger initially suggested Biko had died of a hunger strike and said that his death left him cold. The hunger strike story was dropped after local and international media pressure, especially from Donald Woods, the editor of the East London Daily Dispatch. It was revealed in the inquest that Biko had died of brain damage, but the magistrate failed to find anyone responsible. He ruled that Biko had died as a result of injuries sustained during a scuffle with security police while in detention. An Anti-Apartheid Martyr The brutal circumstances of Bikos death caused a worldwide outcry and he became a martyr and symbol of black resistance to the oppressive apartheid regime. As a result, the South African government banned a number of individuals (including Donald Woods) and organizations, especially those Black Consciousness groups closely associated with Biko. The United Nations Security Council responded by finally imposing an arms embargo against South Africa. Bikos family sued the state for damages in 1979 and settled out of court for R65,000 (then equivalent to $25,000). The three doctors connected with Bikos case were initially exonerated by the South African Medical Disciplinary Committee. It was not until a second inquiry in 1985, eight years after Bikos death, that any action was taken against them. The police officers responsible for Bikos death applied for amnesty during the Truth and Reconciliation Commission hearings, which sat in Port Elizabeth in 1997. The Biko family did not ask the Commission to make a finding on his death. The Truth and Reconciliation Commission of South Africa report, published by Macmillan in March 1999, said of Bikos death: The Commission finds that the death in detention of Mr Stephen Bantu Biko on 12 September 1977 was a gross human rights violation. Magistrate Marthinus Prins found that the members of the SAP were not implicated in his death. The magistrates finding contributed to the creation of a culture of impunity in the SAP. Despite the inquest finding no person responsible for his death, the Commission finds that, in view of the fact that Biko died in the custody of law enforcement officials, the probabilities are that he died as a result of injuries sustained during his detention. Legacy In 1987, Biko’s story was chronicled in the film  Ã¢â‚¬Å"Cry Freedom.† The hit song Biko, by Peter Gabriel, honored Steve Bikos legacy in 1980. Stephen Biko remains a model and hero in the struggle for autonomy and self-determination for people around the world. His writings, his life work, and his tragic death were all historically crucial to the momentum and success of the South African anti-apartheid movement. Nelson Mandela called Biko the spark that lit a veld fire across South Africa. Sources Mangcu, Xolela. Biko, A Biography. Tafelberg, 2012.Sahoboss. â€Å"Stephen Bantu Biko.†Ã‚  South African History Online, 4 Dec. 2017.Woods, Donald. Biko. Paddington Press, 1978.

Essay on Drug Abuse and Addiction - 1781 Words

Drugs Abuse occurs when a drug is taken for unintended purposes and can lead to addiction. Addiction occurs when a person must use the drug to feel and function normally. Addiction occurs in two types, physical and psychological. Physical addiction is caused by the brain, the brain produces fewer chemicals or neurotransmitters to make up for the extra chemicals therefore the brain needs the chemicals from the drug to reach the correct balance and individual becomes out of touch with reality. Psychological addiction is much simpler, the individual simply likes the way a drug makes him/her feel and must have it, therefore becoming addicted. (Lawrence, F. 1996) Addiction has six steps. The first step is occasional use; a person takes†¦show more content†¦(Peele, S. 1997) Individuals that are addicted to drugs are likely to suffer from loss of appetite, loss of weight, constipation and loss of sex drive. The pupils of the eyes may become tiny, the size of pinpoints, or extremely large. Drug addicts that use needles such as heroin addicts suffer from skin damage at the points where the needle is repeatedly inserted to give the dose or ?fix? from a syringe. (Torr, J. 1999) Individuals addicted to drugs can suffer from withdrawals, which range from mild to severe. Mild withdrawals occur when the person is late getting the dose or ?fix?. Mild withdrawals cause yawning, sneezing, runny nose, watering eyes and sweating. Severe withdrawals follow mild withdrawals and are caused by not receiving the drug for a long period of time. Severe withdrawals cause diarrhea, vomiting, trembling, cramps, confusion, and rarely seizures and coma. When the individual takes the drug all withdraw symptoms are relieved. Withdrawal symptoms occur because the body becomes adapted to the presence of the drug, which reduces certain natural chemicals and the chemical deficiency is exposed. (Peele, S. 1997) Addiction usually starts because a seriously ill or badly injured person is on painkillers longer than they should be. Sometimes boredom or pressure cause drug abuse. Some successful, high-powered business or professional people depend on drugs. Fashion may play a part and when it does drug use is alwaysShow MoreRelatedDrug Abuse And Drug Addiction1257 Words   |  6 Pages Drugs had been existing since the early 15th century and society has confronted drug abuse and addiction ever since. In the modern world, drug abuse has become a problem for many individuals do to traumatic experiences, mental disorders, peer pressure and personal problems. For every addiction there is always a solution, professional assistance can help a drug addict get control of his/her life once again. Drug rehabilitation programs can be essential for drug addicts only if the victims are committedRead MoreDrug Abuse And Addiction : Drugs977 Words   |  4 PagesDrug abuse/addiction Jeremy Graham May 11, 2015 Period, 5 Drug abuse and addiction Drug abuse/addiction is a major problem in Indiana that affects many individual. Several solutions such as rehab and drug classes have been tried. Yet, the best solution is taking drug classes. Many people do not understand why people become addicted to drugs or how drugs change the brain to foster compulsive drug abuse. They mistakenly view drug abuse and addiction as strictly a socialRead MoreDrug Addiction And Drug Abuse1401 Words   |  6 PagesAn Essay on Drug Addiction and Drug Abuse Introduction: The terms drug addiction and drug abuse are often used interchangeably. However, they are in fact two separate situations. Drug abuse generally leads a person down the path toward drug addiction, but not every individual who abuses drugs becomes an addict. The definition of drug abuse continues to change because the term is subjective and infused with the political and moral values of the society or culture one lives in. An exampleRead MoreDrug Abuse and Addiction851 Words   |  4 PagesDrug Abuse and Addiction, Problems amp; Solutions in Turkey Drug Abuse and Addiction, Problems amp; Solutions in Turkey Abdullah Furkan Kaya Ä °stanbul Åžehir University 30.4.2012 Drug abuse is an addiction, which has different substance types and can ruin people’s life or even cause death. People use it for variety of reasons such as getting away from their bothers or getting high. Approximately 200 million people abusing drugs, most of them are addicted in the world. This number isRead MoreDrug Abuse And Drug Addiction775 Words   |  4 Pages Drug Abuse Treatment 6.15 6.23 6.49 6.73 7.21 7.55 7.66 7.85 7.89 8.83 Percentage of Total Funding 30.9% 30.2% 29.9% 30.8% 29.0% 30.7% 31.4% 32.0% 31.3% 35.0% Drug Abuse Prevention 2.04 1.96 1.93 1.84 1.95 1.56 1.48 1.34 1.28 1.28 Percentage of Total Funding 10.3% 9.5% 8.9% 8.4% 7.8% 6.3% 6.1% 5.5% 5.1% 5.1% Total Demand Reduction 8.19 8.19 8.43 8.57 9.16 9.11 9.14 9.19 9.16 10.10 Percentage of Total Funding 41.2% 39.7% 38Read MoreDrug Abuse And Addiction1261 Words   |  6 PagesDrug Abuse and Addiction Individuals are well on the way to begin drug abuse including alcohol, tobacco, marijuana and many more drugs which are illegal. It has been seen that most affected category falls under the effect of drug abuse is adolescence and young adulthood. The percentage of senior students during their high school, who will have tried alcohol is 70 percent in the ratio and 40 percent of them start smoking and nearly 20 percent of them start taking prescription drugs. (National InstituteRead MoreDrug Addiction : Drugs And Drug Abuse Essay1615 Words   |  7 Pages this drug is extremely addictive and has been illegal in the United States for many years. Although many individuals seem to discover a way to obtain this very lethal drug. Even though, heroin is highly addictive and used by choice by an individual with a drug addiction; the number of deaths from Heroin is escalating daily, to the point where more than 26 overdoses in one day maybe even more. This epidemic needs to be put to a halt. Despite the fact the focus was on prescription addiction increaseRead MorePaper Drug Abuse Drug Addiction1403 Words   |  6 PagesKeisha Ellis Drug Abuse Drug Addiction SOC 203 Social Problems Instructor Ely May 11, 2015 Numerous individuals do not comprehend why individuals get to be dependent on drugs or how drugs can change the mind to cultivate enthusiastic drug abuse. They erroneously view drug misuse and dependence as entirely a social issue and may describe the individuals who take drugs as ethically powerless (Alving, Matyas, Torres, Jalah, Beck, 2014). One extremely regular belief is that drugs abusersRead MoreAddiction : Drug Abuse, Tolerance, And Addiction2246 Words   |  9 PagesAddiction is a worldwide disease that is not discriminatory against whom it affects. People take drugs because they want to change something in their lives; â€Å"They thinks drugs are a solution. But eventually, drugs become the problem† (â€Å"Truth About Drug Addiction†). This leads people to wonder, What is addiction? Are there treatments for addiction? There are four common steps on the pathway to addiction: drug abuse, tolerance, dependence, and last but not least addiction. (Advert: Substa nce AbuseRead MoreDrug Abuse And The Consequences Of Drug Addiction1593 Words   |  7 PagesDrug addiction has become prevalent in our societies today such as the use of heroin. Using Marc, Lewis (2011) text â€Å"Memoirs of an Addicted Brain: A Neuroscientist Examines his Former Life on Drugs† this paper focuses on drug abuse, heroin, and the consequences that the users face as they battle their addiction and related problems. In the text, chapter 8 provides a significant background and overview of Heroin as a drug, hence major section of this paper will rely on facts provided within this chapter

Organizational Theory and Behavior Essay - 626 Words

Organizational Theory and Behavior Homework #3 October 9, 2007 What advancement barriers did Lisa encounter? Although Lisa Weber was a highly qualified, ambitious analyst for the firm, she never had a chance for advancement because of that glass ceiling. The idea of becoming a partner was always visible, but never attainable because of the various obstacles she had to face. The same obstacles most women face when trying to climb the corporate ladder. Several barriers stood in Lisa’s path of becoming a partner. One such barrier was the fact that even though her credentials, commendations, and work ethic were extremely high, she was never respected by the CEO, Michael Breyer, as someone who deserved to be on an executive level. His†¦show more content†¦Lisa was a vital asset to the company. She brought in new business, her accounts were prosperous, and her opinion was coveted on a daily basis by partners that she longed to be equal with. What type of organizational policies and opportunities might have benefited Lisa and Pamela? One organizational policy that would have benefited Lisa and Pamela is a zero tolerance of discrimination, whether it is sexual, racial, age, or gender. Most companies today would not have tolerated the way these women were treated. Not only because it is not right, but because of the negative publicity it would cause if one of these women were to bring a discrimination charge up against the company. One accusation of discrimination or harassment against a company is usually the catalyst for whatever else may be hiding behind those closed doors. What could the organization do to raise the gender consciousness of Michael Breyer and Lisa’s male colleagues? One thing the organization could do to raise the gender consciousness would be to do an ongoing series of sensitivity training for all staff. Along with this training would be annual assessment seminars that will teach people the different types of discrimination and harassment and the steps they need to take when such a situation is posed upon them. In the Cancer center where I am employed, women make up nearly 70% of the managerial and supervisory staff in all departments. At the executive level they only make upShow MoreRelatedThe Theory Of Organizational Behavior1861 Words   |  8 PagesIn organizational behavior, there are many topics researched. Motivation happens to be the most researched (Robbins Judge, 2014, p. 96). According to Robbins and Judge (2014), motivation includes the processes accounting for a person’s intensity, persistence of effort, and direction toward completing a goal (p. 97). The three concepts capturing the essence of motivation include hope, action, and vision. Pinder’s (2008) findings explained the following: Hope is one of many energizing internalRead MoreOrganizational Theory and Behavior6990 Words   |  28 PagesOrganizational Theory and Behavior  © 1993, David S. Walonick, Ph.D. Classical Organization Theory Classical organization theory evolved during the first half of this century. It represents the merger of scientific management, bureaucratic theory, and administrative theory. Frederick Taylor (1917) developed scientific management theory (often called Taylorism) at the beginning of this century. His theory had four basic principles: 1) find the one best way to perform each task, 2) carefullyRead MoreTheories of Organizational Behavior10512 Words   |  43 PagesRevisiting the Classical theories Introduction Organization indexes considerably more than the structures that lifts us out of ‘bare life’. Organization is also intimately, and utterly, connected to thought. While many, and by no means just those in the West, think of themselves as ‘free’ from enslavement by others, and even free from the organization of the state, who can argue that they are also free from the pervasive effects of language, culture and science? These are matters into whichRead MoreOrganizational Behavior Theory : Trait Theory1373 Words   |  6 Pages Organizational Behavior Theory: Trait Theory Michael Sinnett MGT500 – Organizational Behavior Colorado State University – Global Campus Dr. Larry Key September 24, 2017â€Æ' Organizational Behavior Theory: Trait Theory There are so many aspects that make up human behavior. For example, a person s environment and their genetics are a couple of aspects that make up an individual s behavior. Therefore, it would make sense that when you have a group of individuals together there would be just asRead MoreApplying Organizational Behavior Theory? 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Marketing Starts Essay Example For Students

Marketing Starts Essay Marketing starts with the needs of the Customers and ends with the satisfaction Of the customers Marketing : is the management of creating and exchanging products and value in order to satisfy the needs and wants. ; Marketing satisfy customers at a profit. ; The goal of marketing is (1) to attract new customers by promising superior value (e. G. Ritz-Carlton memorable experiences, Always Coca Colon and (2) to keep current customers by delivering satisfaction. Needs, Wants, and Demands ; Consumers have needs (physical, social, individual etc. Wants, and demands to be satisfied. Consumers view products as bundles of value (benefits) and choose products that give them the best value for their money. E. G. Honda Civic ( transportation, low price, fuel economy; Mercedes ( comfort, luxury, status Products ; A product (persons, places, organizations, activities, ideas) is anything that can satisfy a need or want. Producers must see themselves as providing a solution to a need rather than just selling a product. Otherwise, even a new product satisfies the needs better or less expensively, they would not make none. ; Research is a must to understand the needs and wants of the customers to produce the right product. E. G. At Disney World, each manager spends a day in the park in a Mackey costume or work on the front line taking tickets, selling pop-corn. Creating Customer Value and Satisfaction : Value, Satisfaction, and Quality How do customers choose among these many products? Consumers make choices based on; Value is the difference between owning the product and the cost of obtaining the product, in an way profit to the customer. Customers do not judge product ales objectively, on the contrary they act on perceived value. E. G. Is Hilton really the best hotel company? Satisfaction: is the difference between the products performance and buyers expectations. If the products performance falls short of expectations, the buyer is dissatisfied. Fifth performance matches or exceeds expectations, the buyer is satisfied. Smart companies aim to satisfy customers by promising only what they can give, then giving more than they promise. Benefit Of satisfying customers: Customer satisfaction create an emotional tie (customer loyalty) to a product. Highly satisfied customers make (I) repeat purchases, (2) are less price sensitive, (3) talk positively to their friends. Quality: simply quality can be defined as freedom from defects. Today, most companies define quality in terms of customer satisfaction. E. G. According to Motorola if the customer doesnt like the product, its a defect. Quality starts with customer needs and ends with customer satisfaction, The concept of total quality management is in a away total customer satisfaction. Improving the quality of a product that customers want increases customer satisfaction, Hereford increases profit. Exchange, Transactions, and Relationships ; Marketing occurs when people decide to satisfy needs and wants through exchange. Exchange (transaction) is the act of getting an object (product, service, idea from someone by giving something in return. ; Marketing should create mutually beneficial relationships (good for both parties) to generate profitable transactions. ; Marketing is the art Of attracting and keeping profitable customers. Customer satisfaction Customer satisfaction refers to the extent to wh ich customers are happy with the reduces and services provided by a business. Customer satisfaction levels can be measured using survey techniques and questionnaires. Gaining high levels of customer satisfaction is very important to a business because satisfied customers are most likely to be loyal and to make repeat orders and to use a wide range of services offered by a business. Custom ere foci used Studies carried out by companies like Argos and Caduceus have found very high levels of customer satisfaction. It is not surprising because these companies emphasis market research and marketing as the tools to find out what customers want. Knowing what your customer wants then makes it possible to tailor everything you do to pleasing the customers e. . Providing the goods that customers want, in the packaging that they want, in retail outlets which are convenient to use and well place There are many factors which lead to high levels of customer satisfaction including: ; Products and services which are customer focused and thence provide high levels of value for money. Customer service giving personal attention to the needs of individual customers. ; After sales service following up the original purchase with after sales support such as maintenance and updating (for example in the updating of computer packages). .udb8dc009ac7ee09c793b1836ff698a03 , .udb8dc009ac7ee09c793b1836ff698a03 .postImageUrl , .udb8dc009ac7ee09c793b1836ff698a03 .centered-text-area { min-height: 80px; position: relative; } .udb8dc009ac7ee09c793b1836ff698a03 , .udb8dc009ac7ee09c793b1836ff698a03:hover , .udb8dc009ac7ee09c793b1836ff698a03:visited , .udb8dc009ac7ee09c793b1836ff698a03:active { border:0!important; } .udb8dc009ac7ee09c793b1836ff698a03 .clearfix:after { content: ""; display: table; clear: both; } .udb8dc009ac7ee09c793b1836ff698a03 { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .udb8dc009ac7ee09c793b1836ff698a03:active , .udb8dc009ac7ee09c793b1836ff698a03:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .udb8dc009ac7ee09c793b1836ff698a03 .centered-text-area { width: 100%; position: relative ; } .udb8dc009ac7ee09c793b1836ff698a03 .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .udb8dc009ac7ee09c793b1836ff698a03 .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .udb8dc009ac7ee09c793b1836ff698a03 .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .udb8dc009ac7ee09c793b1836ff698a03:hover .ctaButton { background-color: #34495E!important; } .udb8dc009ac7ee09c793b1836ff698a03 .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .udb8dc009ac7ee09c793b1836ff698a03 .udb8dc009ac7ee09c793b1836ff698a03-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .udb8dc009ac7ee09c793b1836ff698a03:after { content: ""; display: block; clear: both; } READ: The Great Gatsby And The American Dream EssayWhat is clear about customer satisfaction is that customers are most likely to appreciate the goods and services that they buy if they are made to feel special. This occurs when they feel that the goods and services that they buy have been specially produced for them or for people like them. This relates to a wide range of products such as razors that are designed for ease of use and good quality finish, petrol products that are environmentally friendly and customized to meet the needs of particular types of engines, etc.